Limitless Industry Use Cases & Custom Voice Agents

Automate appointment booking and confirmations

Answer common patient inquiries instantly

Route calls to correct departments or human agents with context

Reduce hold times and administrative burden on front desk staff

Navigate IVR systems to retrieve clinic or pharmacy info

Automate insurance verification and billing inquiries

Manage prescription refill requests efficiently

Reduce manual follow-ups and repetitive phone tasks

Send smart notifications and automated check-in reminders

Conduct patient prescreening and post-visit surveys

Automate post-appointment follow-ups (e.g., satisfaction, medication)

Sync patient interactions with EHRs in real-time

Route patients to their assigned provider dynamically

Relay accurate provider availability and clinic info

Maintain context-aware communication for provider-specific queries

Reduce provider interruptions by resolving routine requests

Handle inbound calls for loan inquiries, payment details, and documentation

Provide real-time loan status updates by syncing with LOS/CRM

Auto-retrieve policy information from knowledge bases

Free up human agents for complex servicing tasks

Qualify borrowers via automated Q&A based on lending criteria

Capture and sync responses directly to the CRM

Transfer high-intent leads to licensed loan officers instantly

Improve "speed to lead" and boost conversion rates

Prequalify mortgage leads and collect necessary documentation

Automate application-related support and updates

Conduct warm transfers to licensed mortgage advisors

Reduce drop-off by engaging leads in real-time

Identify refinance opportunities via outbound or inbound calls

Gather borrower intent and eligibility details conversationally

Send follow-up SMS or voicemails for incomplete calls

Sync call data to CRMs for accurate tracking and follow-ups

Qualify leads by gathering health and demographic details conversationally

Schedule appointments with life insurance advisors automatically

Provide information on policy options, premiums, and benefits

Follow up with interested leads via SMS or voicemail

Handle inbound calls for coverage, premium, and claim status queries

Assist with claim filing by collecting accident and policyholder information

Route calls to human agents when required, based on call complexity

Re-engage past leads through automated outbound campaigns

Answer FAQs related to home/rental/property insurance policies

Automate claims intake for incidents like fire, theft, or water damage

Sync customer data with CRMs and generate tickets in systems like Zendesk

Manage overflow calls and book callbacks when agents are unavailable

Educate policyholders on healthcare plans, deductibles, and eligibility

Help with pre-authorization, claim status, and benefits-related queries

Log interaction data and sync with health insurance CRMs

Automatically schedule appointments with medical insurance agents

Handle emergency calls for heating or cooling failures 24/7

Book maintenance and repair appointments automatically

Upsell maintenance contracts to past customers

Route calls to the appropriate HVAC technician or department

Qualify leads and schedule consultations for solar installation

Follow up on interest from online inquiries or marketing campaigns

Provide real-time updates on service appointments

Answer FAQs about solar plans, installation, and warranties

Book service calls for smart home setups, appliances, and fixtures

Automate dispatching based on technician availability and type of installation

Handle customer queries and appointment rescheduling

Send appointment reminders via SMS or voicemail

Respond to urgent repair requests (e.g., plumbing leaks, electrical outages)

Schedule technicians and generate tickets automatically

Manage after-hours and overflow call traffic

Route emergency jobs to on-call or nearest available staff

Handle emergency assistance calls 24/7 for breakdowns or accidents

Automatically dispatch service vehicles to the location

Keep customers updated on ETA and technician details

Reduce human handling during peak or night-time hours

Automate load booking and freight dispatch with real-time broker negotiations

Match loads with carriers based on availability and pricing rules

Handle rate-per-mile negotiations to optimize costs

Eliminate manual coordination between brokers, shippers, and carriers

Book storage space or schedule pickup/drop-off slots

Provide real-time inventory or order status updates to clients

Coordinate freight transfers between warehouses and carriers

Route calls to relevant departments based on inquiry type

Dispatch vehicles and coordinate driver assignments automatically

Follow up with drivers for trip confirmations and status updates

Handle maintenance scheduling and alert reporting via phone

Improve communication with logistics coordinators and carriers

Handle prescription refill and product reorder calls

Provide real-time delivery updates for medical products

Reduce wait times with automated customer support

Manage appointment reminders and follow-ups via phone

Offer personalized promotions based on customer history

Assist in high-value phone orders with real-time support

Upsell or cross-sell complementary products via outbound calls

Automate delivery confirmations and service scheduling

Enable phone-in orders for bulky or customized items

Share order status and delivery timelines proactively

Reduce RTO by confirming delivery availability before dispatch

Automate return and replacement request handling

Allow age-verified phone orders in compliance with laws

Provide product recommendations and promotions via outbound calls

Confirm order pickup or delivery times to reduce failed attempts

Answer FAQs around compliance, order limits, or availability

Handle 24/7 guest inquiries, bookings, modifications, and cancellations

Integrate with hotel systems to fetch real-time room availability

Manage service requests like room service, spa, and upgrades

Route VIP or special requests to human agents instantly

Automate outbound calls for booking confirmations and changes

Place and manage campground/resort bookings on behalf of users

Reduce manual workload by managing high-volume reservations

Provide real-time support and updates to travelers via voice

Process bookings, date modifications, and cancellations at scale

Automate follow-up calls to confirm or update travel plans

Call external vendors (hotels, resorts) to finalize reservations

Offer 24/7 automated assistance without human involvement

Handle flight booking, rescheduling, and cancellation requests

Provide real-time updates on flight status or gate changes

Automate check-in reminders and upgrade offers via outbound calls

Reduce call center load by answering frequent traveler inquiries

Automate high-volume outbound calls to recover overdue invoices

Offer payment options and settlements based on business agreements

Integrate with CRMs to update collection status in real time

Escalate complex or disputed cases to human agents

Remind patients about outstanding medical bills and offer payment plans

Provide HIPAA-compliant communication and secure payment guidance

Handle billing questions and transfer complex issues to staff

Improve recovery rates without increasing administrative burden

Contact debtors while ensuring strict legal compliance (FDCPA, TCPA, CFPB)

Record call logs for audit purposes and maintain communication history

Suggest repayment options while adhering to legal boundaries

Escalate sensitive or legally escalated cases to legal teams

Manage portfolios of purchased debt through automated outreach

Verify debtor information and initiate payment negotiations

Segment accounts and automate collection flows based on risk profile

Maximize ROI by reaching more debtors with minimal human effort

Answer admission-related questions 24/7

Guide students/parents on eligibility, fees, programs

Capture lead data and schedule campus visits

Reduce human workload during peak admission season

Automate attendance notifications, fee reminders, exam schedules

Provide real-time support for portal login, course details, and assignment deadlines

Reduce repetitive admin calls

Send auto-calls for student performance, PTA meetings, fee dues, and emergency alerts

Provide multilingual voice support for parents

Qualify leads for courses

Assist with course selection

Offer real-time voice-based onboarding and demo scheduling

Provide automated reminders for live classes or webinars

Qualify property buyers/renters via voice

Collect budget, location, and requirements

Schedule site visits automatically

Sync lead data to CRM

Provide real-time property availability, pricing, and amenities

Answer FAQs without human agents

Route high-intent buyers to real estate agents instantly

Record call context and pass it along for follow-up

Automate outbound campaigns for new project launches

Engage inactive leads with personalized voice follow-ups

Handle order placement, tracking, cancellations, and returns via voice

Sync updates to CRM and WhatsApp/SMS

Resolve delivery issues, refunds, and product FAQs automatically

Collect feedback via post-delivery voice surveys

Run automated outbound campaigns for abandoned carts, promotional sales, and re-engagement of inactive customers

Help sellers with onboarding, KYC, payouts, and listing updates via voice bots

Qualify leads for new/used vehicles

Collect buyer preferences

Book test drives automatically

Automate service scheduling, service reminders, insurance renewal calls

Notify about vehicle delivery or parts availability

Handle emergency breakdown calls, dispatch service units, update ETA, and send SMS confirmations

Automate auto loan prequalification

Provide EMI, interest, and insurance renewal details

Handle queries for government schemes, application status, documents, and deadlines

Automate service complaints for water, electricity, waste, and infrastructure issues

Route emergencies to relevant departments

Disseminate voice-based awareness messages

Collect feedback or survey opinions at scale

Conduct automated voice interviews and collect candidate responses

Schedule HR interviews

Sync data to ATS

Handle common HR queries — leave, payroll, policy, attendance

Provide real-time policy info

Send voice reminders about document submission, induction, or training sessions

Handle medication reminders, emergency calls, check-in calls for elderly care homes

Provide automated updates to family members regarding care routines, appointments, or emergencies

Automate care staff scheduling, voice alerts, and shift reminders